The Tidepool tenets that drive us
People with diabetes own their diabetes data. Period.
It’s on us to provide you with free, intuitive, and well-designed tools to access your data, after that, you’re in complete control. If you would like to donate your data to an anonymous database, we’ll make that easy. If you’d like to share data with your doctor or a caregiver, we’ll make that easy, too. You are in control of how much meaning your data has on the rest of your diabetes world by, for example, donating your data anonymously for researchers, device makers, and innovators to use in research.
Always put people with diabetes first.
Our software is free for people impacted by diabetes and their clinicians. Forever. We have chosen to be a nonprofit organization so that we can always prioritize the needs of the people with diabetes over industry or investor priorities.
We provide services to researchers and industry in order to generate revenue so we can have the biggest impact on the most people within the diabetes community.
Operate with openness and transparency.
Engage with regulators and help improve regulations.
We operate in a highly regulated space, including FDA (Food and Drug Administration), HIPAA (Health Insurance Portability and Accountability Act) and other regulations. We interpret regulations in a way that is best for the safety and efficacy of people with diabetes. We engage early and often with regulators, and work with them to embrace modern software development techniques and processes.
Start small and iterate quickly.
We believe that the best path to safety, efficacy, usability and functionality that matters is to start small and then iterate. We often deliver a Minimum Viable Product (MVP) and iterate based on feedback from real users in the real world.
Embrace the unknown.
As a company, we realize that we won't have all of the answers. We believe in listening to our users and making changes based on their feedback.
It also means that we will make the underlying platform of our software available to other developers and innovators, and allow our users to access their data through other applications and services of their choice.