Help us change the world of diabetes management.

Top

Join Us

Tidepool is changing the world for people living with Type 1 diabetes. Design and user experience is at the core everything we do. We believe that beautiful, intuitive, actionable, user-centered design leads to experiences that empower people living with diabetes.

Please send your resume to jobs@tidepool.org.

 

About Working at Tidepool

We’re a small, focused team on a mission to make software that reduces the burden living with diabetes. We are inclusive, collaborative and driven. In addition to working with great people on a great project, we also offer for full-time, U.S. employees:

  • A really amazing health benefits plan with $0 deductible. (We have to have a great plan: most of us have a personal connection to Type 1 diabetes.)
  • Flexible Spending Account matching for out-of-pocket medical expenses.
  • A 401k plan.

We’re supportive of remote work – our entire team works remotely, some internationally. And we have a flexible vacation policy. We do all of this because this is not just a job. We support the whole person and take the rest of life into account. We want the happiest and healthiest you.

If you’d like to learn more about Tidepool’s culture, please check out our openly available Employee Handbook. And of course, please follow us on Twitter, Facebook and Instagram!

Recruiters: Thanks in advance for your offer to help us find great people. If you can help us pro bono, that would be awesome! But we’re a tiny non-profit and can’t allocate money to pay placement fees right now.

Inclusion and Diversity at Tidepool

A lot of companies say “We take diversity in hiring really seriously.” And we do, too. But it’s only a line on a website if we don’t follow it up it specific details about WHY we take diversity seriously, WHAT our current situation is, and HOW we specifically are addressing it.

We’ve encoded our stance on diversity into our openly available Tidepool Employee Handbook. One of our core values says:

Fight the default of exclusion. Inequality and exclusion are the defaults of our industries (software development and medical devices). Without intentional effort, we will inherit those failings and worsen the problem. Building a diverse team is a moral imperative and we will build a better business and product by bringing different perspectives to the table. We look for voices unlike our own because they are the only ones that help us grow.

and:

Why Diversity is Important. A diverse team brings diverse perspectives, and diverse perspectives help us build better products and deliver on our mission more fully.

Diversity takes many forms: We are focused on building diabetes software, so certainly hiring people with a personal connection to diabetes is a big win. But people not living with diabetes also have great perspectives on building great software, building great processes and being a great company. Diversity also includes gender, race, ethnicity, sexual orientation, political and religious views, and much more. By having a broad variety of perspectives we can build better software that appeals to more people and a better company that meets the needs of the diverse population we serve.

Tidepool is a company devoted to helping the diabetes community. As a non-profit on a mission, we’ve attracted employees that represent that community. Of our current 14 full and part time employees, 8 are living with Type 1 diabetes, and 4 have children living with T1D. From that standpoint, we feel very good that we are supportive of people living with a chronic condition working here.

Unfortunately, Tidepool’s current workforce doesn’t reflect where we’d like to be in our representation of women, minorities, LGBTQ and other communities that we feel are important to our efforts. Of our 14 employees, we currently have two women, and one multiracial employee. Historically speaking, we’ve done better. And there’s much more we can do.

Recent hiring and departures have skewed our demographics, and we are committed to improving as we continue hiring. While we aren’t turning away unsolicited, inbound candidates who are qualified, we are making special effort to recruit candidates from diverse backgrounds. As such, all outbound recruiting efforts at Tidepool are currently focused on increasing the pool of diverse candidates that we consider for open positions at Tidepool.

If you have a connection to a candidates with diverse background, please encourage them to apply for one of the jobs below!

Quality Assurance Engineer

Tidepool is building software that lets people living with diabetes (and their families and doctors, too!) explore their data in rich and meaningful ways. We’re paving the path for an ecosystem of diabetes applications that reduce the burden of managing diabetes.

Tidepool is an open source, non-profit organization. Our open diabetes platform and applications are already in use by patients, researchers, and clinics across the US. You’ll be part of a highly focused, mission-driven team with an opportunity to deliver a platform that makes it easy for developers around the world to create life-changing software.

In this job, you’ll work closely with our engineering development team to write and execute tests for our software. You’ll also write documentation and processes that will become a part of a regulatory quality system.

You will be responsible for:

  • Writing and executing manual black box tests for Tidepool software.
  • Collaborating closely with the engineering team to devise and execute new tests and test strategies.
  • Diving deep when problems are found to help identify and document root causes.
  • Collaborating closely with our product, development and design teams on designing and executing our alpha and beta test programs.
  • Wherever possible, looking for new ways to automate our tests.

The ideal candidate has:

  • 2+ years experience doing black box quality assurance testing for desktop, web and mobile software.
  • Experience participating in, and better yet running, alpha and beta programs for pre-released software.
  • Experience with test automation tools like Ghost Inspector and Nightwatch.js.
  • A thorough attention to detail and willingness to be diligent in the creation and maintenance of documentation.
  • Experience with tools like Trello, Asana, Jira and Google docs
  • Experience setting up and using diabetes devices is a big plus.
  • Equally comfortable setting up and using Windows and Mac.
  • Experience with regulatory quality systems, 21 CFR 820, ISO 13485 is a big plus

Check out more things that are cool about working at Tidepool at tidepool.org/jobs

Sound like you? We’d love to chat. Send your resumé to jobs@tidepool.org.

Part-time Designer or Design Intern

Tidepool is changing the world for people living with diabetes. Design and user experience is at the core everything we do: we believe that beautiful, intuitive, actionable user-centered design is what empowers people living with diabetes

Primary responsibilities:

  • You’ll be an integral part of the Tidepool team collaborating closely on current and future web and mobile applications.
  • Conducting in-person interviews and user tests, to determine the functionality and experiences we need delight and empower our users.
  • Defining and iterating upon interaction models, user task flows, and UI specifications.
  • Working closely with our product and front-end engineering teams we will constantly experiment, iterate on, and improve Tidepool’s products.
  • Communicating scenarios, end-to-end experiences, interaction models, and designs to all internal and external stakeholders.
  • Collaborating closely with our product, community manager, design and engineering teams to iterate upon both concept prototypes and production software.
  • Contributing to our outbound marketing presence through your words and designs.

The ideal candidate has:

  • A BA/BS or higher in design, user experience or human-computer interaction.
  • 3 or more years industry experience, delivering inspiring web and mobile user experiences for consumers
  • Expertise with UX software such as Sketch, InVision, Balsamiq and Framer. The ability to craft HTML5, CSS3, and JavaScript is a big plus.
  • Experience in UX design best practices to design solutions, including a deep understanding of mobile and responsive web design.
  • A solid grasp of user-centered design and testing methodologies, including usability and accessibility.
  • You’re scrappy, self driven, and have a point of view and desire to continue learning new ways to express yourself and your ideas.
  • Knowledge or experience with the unique challenges of Type 1 diabetes is a plus, but open eyes and ears and a strong empathic gene will also do just fine.

This is a part-time job that can vary from 10-40 hours per week. The Tidepool team is highly distributed, so most of your interaction with us will be online through Slack and Google Hangouts.

Our design team is small but we move quickly and have big impact. If you are interested in being part of a team that is passionate about disrupting the vertical and closed world of medical data and devices with delightful interactions, we would love to talk. Send us your resume or LinkedIn profile, portfolio and a bit about yourself to jobs@tidepool.org.

Data Scientist

Tidepool is building software that lets people living with diabetes (and their families and doctors, too!) explore their data in rich and meaningful ways. We’re paving the path for an ecosystem of diabetes applications that reduce the burden of managing diabetes.

Tidepool is an open source, non-profit organization. Our open diabetes platform and applications are in use by patients, researchers, and clinics across the US. You’ll be part of a highly focused, mission-driven team with an opportunity to deliver a platform that makes it easy for developers around the world to create life-changing software.

Over the summer, we launched the Tidepool Big Data Donation Project, enabling our users to opt in and contribute their de-identified data to research. With more than 1,000 users donating so far, it’s been a huge success!

In this job, you’ll be responsible for the data science and data engineering behind this program. Off the bat, this will include:

  • Analysis. You’ll be rolling up your sleeves and diving straight into the data to find meaningful insights. The ideal candidate is well versed in machine learning (i.e., supervised, unsupervised, semisupervised, and reinforcement learning), and has a solid foundation on the more traditional statistical analysis tools (e.g., descriptive statistics, regression, model building, and hypothesis testing). They should be familiar and comfortable with big data cloud-based tools (e.g., AWS Redshift, Google BigQuery).
  • Blogging. We have to tell the world about the insights we discover. As the driving force behind discovery, you’ll document your findings on Tidepool.org/blog. The ideal candidate has good communication skills – verbal and written.
  • Capabilities. You’ll be responsible for building Tidepool’s internal data science and analytics capabilities.
  • Data Extraction & Quality. You’ll inherit and improve our mechanisms for extracting and cleansing the donated data so our research partners can make the most of it. The ideal candidate is detail oriented.
  • Supporting Researchers. Since we can’t possibly find every insight there is to be found, we partner broadly with innovators in academia, the DIY community, and industry. Our partners may have questions about the data, what it means, or where to find. You’ll be the point person for those researchers and engineers who are mining these datasets. The ideal candidate is approachable and has a passion for helping others.

In the future, this job may expand. Here are some things we’re thinking about, but it could be the tip of the iceberg.

  • Data Science Consulting. Our research partners may request Tidepool’s expertise to help analyze the data. This could be an important part of Tidepool’s growing revenue model.
  • Decision Support. Tidepool has consumer applications that may one day include decision support software. You may develop algorithms or models that help turn into consumer products or features.
  • Team Building. If this gets as big as we think it will, you may have to build the Tidepool Data Science team.

The ideal candidate has:

  • 5+ years data science or data engineering experience
  • Good programming skills (e.g., R and python)
  • A solid foundation in statistics/mathematics and data visualization skills
  • Experience with Big Data tools (e.g., SAS, AWS Redshift, BigQuery, MatLab)
  • Experience with tools like Trello, Asana, Jira and Google docs
  • Experience with data from diabetes devices is a big plus
  • Good communication skills
  • Thorough attention to detail

Check out more things that are cool about working at Tidepool at tidepool.org/jobs

Sound like you? We’d love to chat. Send your resumé to jobs@tidepool.org.