Help us change the world of diabetes management.

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Tidepool is changing the world for people living with Type 1 diabetes. Design and user experience is at the core everything we do. We believe that beautiful, intuitive, actionable, user-centered design leads to experiences that empower people living with T1D.

Please check out the jobs listed below and send your resume to jobs@tidepool.org.

 

User Experience Designer

Tidepool is changing the world for people living with Type 1 diabetes. Design and user experience is at the core everything we do: we believe that beautiful, intuitive, actionable user-centered design is what empowers people living with T1D.

Primary responsibilities:

  • You’ll be an integral part of the Tidepool team collaborating closely on current and future web and mobile applications.
  • Conducting in-person interviews and user tests, to determine the functionality and experiences we need delight and empower our users.
  • Defining and iterating upon interaction models, user task flows, and UI specifications.
  • Working closely with our product and front-end engineering teams we will constantly experiment, iterate on, and improve Tidepool’s products.
  • Communicating scenarios, end-to-end experiences, interaction models, and designs to all internal and external stakeholders.
  • Collaborating closely with our product, design and engineering teams to iterate upon both concept prototypes and production software.

The ideal candidate has:

  • A BA/BS or higher in design, user experience or human-computer interaction.
  • 3 or more years industry experience, delivering inspiring web and mobile user experiences for consumers
  • Expertise with UX software such as Sketch, InVision, Balsamiq and Framer. The ability to craft HTML5, CSS3, and JavaScript is a big plus.
  • Experience in UX design best practices to design solutions, including a deep understanding of mobile and responsive web design.
  • A solid grasp of user-centered design and testing methodologies, including usability and accessibility.
  • You’re scrappy, self driven, and have a point of view and desire to continue learning new ways to express yourself and your ideas.
  • Knowledge or experience with the unique challenges of Type 1 diabetes is a plus, but open eyes and ears and a strong empathic gene will also do just fine.

This is a full time role located in the SF Bay Area.

Our design team is small but we move quickly and have big impact. If you are interested in being part of a team that is passionate about disrupting the vertical and closed world of medical data and devices with delightful interactions, we would love to talk. Send us your resume or LinkedIn profile, portfolio and a bit about yourself to jobs@tidepool.org.

Design-minded Developer or Code-savvy Designer

Tidepool is seeking a design-minded front-end person, or a front-end savvy designer. This is a full-time position in the SF Bay Area.

Tidepool is building software that lets people living with Type 1 diabetes explore their data in rich and meaningful ways. We’re paving the path for an ecosystem of diabetes applications and devices that reduces the burden of managing T1D. Tidepool is an open source, non-profit organization and our open diabetes platform is being used by patients, researchers, and clinics across the US.

Primary responsibilities:

  • You’ll be an integral part of the Tidepool team collaborating closely on current and future web and mobile applications.
  • You’ll be the experience prototyping master and still get to be part of the whole process. Working closely with our product and front-end engineering teams we will constantly experiment, iterate on, and improve Tidepool’s products.
  • You will help design the process and brief, prototypes, information architecture, visuals, UI/UX and user research.

What you should bring to the table:

  • Confidence in following a full design process from beginning to end as well as passion for prototyping ‘just enough’.
  • Experience prototyping at a range of fidelities, ability to create technical proof-of-concepts a plus. You should be able to create prototypes that bring concepts to life using real data.
  • Experience with CSS, JavaScript and GitHub will allow you to contribute directly to our products. The ability to interact with Tidepool APIs and JSON data is a big plus.
  • You’re scrappy, self driven, and have a point of view and desire to continue learning new ways to express yourself and your ideas.
  • Knowledge or experience with the unique challenges of Type 1 diabetes is a plus, but open eyes and ears and a strong empathic gene will also do just fine.

Our design team is small but we move quickly and have big impact. If you are interested in being part of a team that is passionate about disrupting the vertical and closed world of medical data and devices with delightful interactions, we would love to talk. Send us your resume or LinkedIn profile, portfolio and a bit about yourself to jobs@tidepool.org.

Community Manager Marketing Intern

Tidepool Community Manager or Marketing Intern

Tidepool is seeking a Community Manager or Marketing Intern to help raise awareness and put Tidepool’s apps in the hands of the diabetes community. You must believe strongly in Tidepool’s mission – to empower people to take control of their care by giving them control of their data –  and want to help us make it a reality through creative thinking. We need you to be hungry and to move fast. We are creating the future we need!!  #wearenotwaiting

Responsibilities:

  • New user acquisition: clinicians, researchers and people with diabetes.
  • Drive growth of user base by raising awareness and increasing engagement with our current community.
  • Design, build and maintain our social media presence.
  • Plan, execute and measure experiments and conversion tests.
  • Collaborate with product and engineering teams to help surface and prioritize features that will drive growth and engagement.

Requirements

  • Strong creative and analytical skills and data-driven thinking.
  • Have excellent written and oral communication skills. You can write effective tweets and blog posts, and can also speak effectively in front of a crowd.
  • Keynote and Powerpoint (you can help us prepare presentations)
  • You should be in tune with the #DOC, e.g. Beyond Type 1, TuDiabetes, DiabetesMine, Diatribe, Six Until Me, ThePerfectD, CGMinTheCloud, and more…

Activities

  • Connect with new users online (social media, webinars) and in person (meetups  and conferences).
  • Engaging the diabetes community on Twitter and Facebook
  • Crafting our message on our WordPress blog and site.
  • Conceive, write, and implement our Mailchimp automated email marketing campaigns.

This is a part-time position to start, 15-30 hours per week, and can grow to a full-time role. While work can be done remotely we require on site collaboration 1-2 days a week at 450 Townsend, SF.

About Working at Tidepool

We’re a small, focused team on a mission. We are inclusive, collaborative and driven. In addition to working with great people on a great project, we also offer for full-time U.S. employees:

  • A really amazing health benefits plan with $0 deductible. (We have to have a great plan: most of us have a personal connection to T1D.)
  • Flexible Spending Account matching for out-of-pocket medical expenses.
  • A 401k plan.

We’re  supportive of remote work – over half of our team works remotely from home, some internationally. We also have a great office at 450 Townsend in the SoMa neighborhood of San Francisco. And we have a flexible vacation policy. We do all of this because this is not just a job. We support the whole person and take the rest of life into account.  We want the happiest and healthiest you.

Recruiters: Thanks in advance for your offer to help us find great people. If you can help us pro bono, that would be awesome! But we’re a tiny non-profit and can’t afford to pay placement fees right now.