Connect with Tidepool’s Clinic Success team
Whether your clinic is brand new to Tidepool and needs training, you need to bring new team members up to speed, or you're looking to optimize your clinic workflow, Tidepool's Clinic Success team is here to help.
%201.svg)
Your Clinic Success Team
Christopher Snider
Community and Clinic Success Manager
Ava Warfel
Customer Support and Clinic Success Lead
Request a meeting
Tidepool's Clinic Success team is ready to support you.
.svg){kind=icon}
Schedule an initial meeting with Tidepool's Sales Team to discuss features and functionality including SSO support, EHR integration, and access to the Population Health Dashboard, as well as custom pricing packages for Tidepool+ Essential and Tidepool+ Professional.
.svg){kind=icon}
Need to book time with our Clinic Success team and Tidepool's Security Engineer to review our security policies and HIPAA-compliant infrastructure in support of your questionnaire or audit? We're ready to chat.
.svg){kind=icon}
Reasons to book a 30-minute Office Hours session:
Quick demo of the Tidepool platform to preview our Tidepool Uploader and Tidepool Web offerings.
Follow up to review Tidepool+ features and functionality like Single Sign-On, EHR Integration, and/or Population Health Dashboard.
Follow up Q&A while internal review processes are underway.
Review deployment and onboarding logistics with your IT team.
Want to see a friendly face and provide real-time feedback to our Clinic Success team.
Reasons to book a 60-minute Office Hours session:
A full, comprehensive demo of the Tidepool platform.
A full, comprehensive review of Tidepool+ solutions including Single Sign-On, EHR Integration, and/or Population Health Dashboard.
During this session, we will cover the Clinical workflow that focuses on uploading patient data, and documenting patient data—typically best suited for triage staff like Medical Assistants, Clinic Nurses, Front Office Personnel, etc.
This session will be recorded and the archive will be provided to review and share as needed.
During this session, we will cover the Clinical workflow that focuses on viewing and interacting with patient data, and documenting patient data—typically best suited for billing clinicians like Physicians, Nurse Practitioners, Physicians Assistants, Diabetes Educators, and Dietitians.
This session will be recorded and the archive will be provided to review and share as needed.
During this session, we will cover your entire workflow—reviewing supported devices, uploading patient data, managing your Clinic Account Workspace, viewing patient data, and documenting patient data—in a comprehensive training session for all Clinic staff.
This session will be recorded and the archive will be provided to review and share as needed.
During this session, we will cover the Clinical workflow that focuses on leveraging the unique features of Tidepool's Population Health Dashboard, including use of custom patient tags, sorting and filtering by glycemic criteria, and sending upload reminders.
This session is inteded for Clinics and Health Systems with a Tidepool+ Essential or Tidepool+ Professional contract.
This session will be recorded and the archive will be provided to review and share as needed.
Questions?
Unsure which session is best for you and your team or have a time-sensitive request?
